Resident Benefits Package

24/7 Maintenance Assistance

Swift and reliable solutions for any maintenance concerns that may arise in your unit.

Late Fee Waiver on Rent Payment

Being late on your rent payment happens and it can be expensive. In the unfortunate occurrence of a late fee we will waive that late fee one time in a 12-month period.

Latchel Moving Concierge

Get personalized help for your move-in or move-out -- utility set-up, find movers, discounts, and more! Powered by Citizen Home Solutions.

Accidental Damage? Get $1000 Back.

Receive up to $1000 in reimbursements for accidental damages or lockouts thanks to Latchel Home Assistant.

Freewill

Get peace of mind. It takes less than 20 minutes to write or update your legal will for free.

Online Pet Profile

Our Pet Profile provides you a secure place online to store all the important information about your pets.

Online Property Inspection

RentCheck allows you to upload inspections at your own convenience.

Secure Resident Portal

Your password-protected portal through Rentvine allows you to view your payment history, lease documents and much more...

Online Rent Payment

Save money on postage and never worry about lost mail. Set up one-time or recurring secure bank transfers or e Checks... No added fees with e-checks payments!

Security Deposit Protection

Your Security Deposit is held in our trust account safely for your entire tenancy.

Sure

Sure is the global insurance technology leader that unlocks the potential of digital insurance. With Sure, Latchel residents in all 50 states can purchase a renters insurance policy completely online.

DAVE- Advance up to $500

Get more money to help cover rent, fill your tank, tackle your to-do list, or take advantage of a now-or-never opportunity.

Missed Appointment Fee Reimbursement

Did you pay a technician trip fee because you missed a maintenance appointment? You may be eligible for 50% of the trip fee.

Lockout Reimbursement

If you lock yourself out of your home, Latchel will be on your side. Our lockout benefit reimbursement per year-long lease.

Free Drain Maintenance Packs

When you’re dealing with clogged or slow drain issues, we send you preventative supplies to clear your drain so you can fix your issue quickly without the hassle of waiting for a plumber.

Overnight Stay Reimbursement

If certain after-hours emergency situations cannot be resolved promptly, we will reimburse you $250 for any overnight hotel stay to safeguard your finances and ensure your comfort.

Lease Renewal Fee Discount

We put a lot of eﬀort into providing everyone with renewal options at least two months before their current lease is set to expire. We will give you a $25 discount from the total amount of $75.

Chosen PM's Preferred Vendors

We utilize a large portfolio of professional and reasonably priced vendors. If you have a personal project you’re working on, we will personally connect you with one of ours.

Utility Connection And Termination

Contacting every utility at your rental and connecting every provider can be time consuming. We have contracted with Citizen Home Solutions, to coordinate the start and termination of utilities.

IdentityIQ

Protect your identity with IdentityIQ. Get discounts on protection plans with $1M reimbursement, monitoring and more. Act now!

Boom

Build credit with your rent. Report your on-time rent payments to Experian, Equifax and TransUnion to build credit. Latchel residents have no enrollment fee ($10 off)

Marble

Insurance rewards you didn't know you have. Residents can earn 700+ marbles ($7+) when they sign up, add at least one active policy, and take control of their insurance.

Sheets & Giggles

Soft, sustainable eucalyptus bedding.